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Privacy Policy

Last Updated: February 2026

Apex Digital ("Company," "we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

1. Information We Collect

Information You Provide

We collect information you voluntarily provide, including:

• Contact Information: Name, email address, phone number, company name
• Account Information: Email and password when creating a client account
• Project Information: Project requirements, budget, timelines, and communications
• Files: Documents, images, and other files uploaded through our client portal
• Payment Information: Billing details (processed securely through third-party payment processors)

Information Collected Automatically

When you visit our website, we may automatically collect:

• IP address
• Browser type and version
• Device information
• Pages visited and time spent
• Referring website

2. How We Use Your Information

We use your information to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Respond to your inquiries and provide customer support
• Send project updates and administrative communications
• Manage your client account and portal access
• Protect against fraud and unauthorized access
• Comply with legal obligations

3. Legal Basis for Processing (Where Applicable)

Purpose	Legal Basis
Providing services	Contract performance
Account management	Contract performance
Marketing communications	Consent (where required)
Security and fraud prevention	Legitimate interests
Legal compliance	Legal obligation

4. Information Sharing

We do not sell your personal information. We may share your information with:

• Service Providers: Third parties that help us operate our business (hosting, email services, payment processing)
• Legal Requirements: When required by law, court order, or government request
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Protection: To protect our rights, privacy, safety, or property

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including:

• Encryption of data in transit (HTTPS/TLS)
• Secure password hashing (bcrypt)
• HTTP-only, secure session cookies
• Rate limiting to prevent brute-force attacks
• Regular security updates
• Access controls limiting who can view your data

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

Client account data and files are retained while your account is active. Upon account termination, data may be deleted or anonymized within 90 days, unless retention is required by law.

7. Your Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your data
• Portability: Request transfer of your data
• Objection: Object to certain processing
• Withdrawal: Withdraw consent where applicable

To exercise these rights, contact us at andrew@apexdigitalagency.net.

8. Cookies

We use essential cookies to:

• Maintain your session when logged in
• Remember your preferences
• Ensure security

We do not currently use third-party tracking or advertising cookies.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

10. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a minor, please contact us immediately.

11. Arkansas-Specific Provisions

As an Arkansas-based business, we comply with applicable state laws including:

• Arkansas Personal Information Protection Act (Ark. Code Ann. § 4-110-101 et seq.)
• Requirements for data breach notification
• Consumer protection regulations

In the event of a data breach affecting your personal information, we will notify you as required by Arkansas law.

12. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes by posting the updated policy on our website with a new "Last Updated" date. Continued use of our services after changes constitutes acceptance.

13. Contact Us

For questions about this Privacy Policy or our data practices, contact us:

Email: andrew@apexdigitalagency.net

Subject Line: Privacy Inquiry